Introduction
Entries AI
welcomes you! Before you begin to use any of our services, carefully read and accept all the terms
and
conditions of these EUTC's, so that it's clear what we expect from you and what you can
expect from us.
To simplify and
guide you to different sections, we have summarised each paragraph under appropriate header for
the ease
of understanding.
Read everything
carefully as these are your legal rights and obligations. If you don't agree to our terms,
then you
can't use our services. After reading these terms, if you still have any questions, please do
not
hesitate to contact/email Entries AI's designated officer at support@entriesone.com These terms
are our
contract with you and will be binding upon you till its expiry or termination (whichever is
earlier).
This includes our duty as a service provider and your obligations as a customer.
Entries AI and
you shall hereinafter individually referred to as “Party” and collectively referred herein to as
“Parties”.
1. Entries AI and You:
When you visit
our websites or use our services, we collect personal data. We collect it in the following manner
below
mentioned:
2. Our Services:
Our services
comprises of FinTech support services which we provide now or in future, which also includes
online
computing, mobile accounting and allied financial products.
3. Term :
These EUTC's set
forth herein is valid from the day and date of its electronic acceptance or when you signed in as
a
trial/guest user or subscriber. The terms shall be valid and binding upon you until the expiry of
trial
period/subscription period or upon termination of services by either party.
4. Subscription Process :
If you are
interested to avail our full fledged services, then you need to join a subscription plan and
accepting
these EUTC's you become a subscriber. A subscriber needs to pay subscription fees as per
service plan
opted which may be modified from time to time.
5. Guest User :
Any individual/
legal entity other than a subscriber who voluntarily avails (or) is being invited to avail some
trial
services by the subscriber. As a guest user you are also bound by these terms and conditions.
6. Service Conditions :
Whether you are a
guest user or a subscriber, we grant you the right to use our services (based on your subscription
plan,
your user role and the level of access you have opted) which remains effective until the trial
period
ends (or) the subscription expires/terminated.
7. Entries AI's Obligation :
• We will ensure
to provide uninterrupted services to the best of our efforts.
• We will ensure
that you get relevant and best experience from our services,
• We use
state-of-the-art technology to provide our services, and we will ensure your data is safe and
secure,
• We will ensure
to upgrade and keep our hardware/software up-to-date,
• We will ensure
to provide you technical support on a 24X7 basis.
8. Subscriber's Obligation :
• As a
subscriber, you are entirely responsible for all activities that occur in your subscriber's
account. You
will keep all your information details including know your customer (KYC) up to date. You alone
are
responsible for providing true, accurate and complete information that you use from our services
for
your legal, tax and compliance obligations,
• You will not
transfer/sublet a subscription without prior written permission to us,
• Since you
control the access of your subscription it's up to you to decide and control who can access
that and
grant levels of access required. You're responsible for resolving any disputes with any guest
users over
access to your subscription,
• You will be
responsible for your entire guest user's activity. You are solely responsible for protecting
your
username and password from getting stolen or misused and you will ensure your password and you
will
ensure your password is periodically changed and complies with strong password standards,
• You shall
immediately notify us of any unauthorized use of your password or subscription account or any
other
breach of security,
• You agree to
use our services for lawful business purpose only.
9. Ownership :
We own all the
title, ownership rights and intellectual property rights to things tangible or intangible which we
have
used in our services (including, without limitation, computer codes, software, programs,
algorithms,
messages, hosting techniques, trade secrets, designs, concepts, videos, domain names and any other
elements which are used in the part of the services, individually or in combination). It also
includes
all the rights in all trademarks, copyrights and patents whether registered or not. You agree not
to
copy, distribute, modify or make derivative works of any of our content or use any of our
intellectual
property rights in any way not expressly permitted by us.
10. Trial Period :
Upon signing up
and accepting these EUTC's, you can enroll for a free trial period based upon offers
prevailing at that
time. If you choose to continue our services after the free trial, you will need to join a
subscription
as per service plans which shall be explained to you upon full payment. If you choose not to
continue
our services following a trial period, you may write to us to close your trial account (or) we
would
automatically suspend all your services upon the expiry of trial period. You must be aware there
are
limitations for using our services as a guest user or during trial period which shall vary from
time to
time.
11. Price :
In order to
continue our services after your free trial period you are required to pay a subscription fee on
the
basis of your service plan selected from the price schedule. The price schedule and other details
of
your subscription are updated in our website and if required shall be explained to you in detail
when
you opt from service plans.
12. Subscription fee :
To get our
continued services you are required to pay the subscription fee on monthly /annual basis based on
your
service plan you have opted The subscription fees includes issuance of Entries AI membership,
support
services as per plan, value added services and other future service offered at that time. The
subscription can be auto-renewed/ cancelled as per convenience. Some of our services may be under
may be
capped category with limits set up for daily /monthly basis. The prices may from region to region
and
all such information set out in our webpage. The terms of the prices form a part of these terms
and
conditions. We may revise the prices from time to time and if you're a subscriber, we'll
make every
effort to let you know at the soonest through your registered email id/messages.
13. Subscription Period :
Your subscription
continues for a period denoted in the service plan. At the end of each billing cycle, these terms
automatically continue for a further period of the same duration as the previous one, provided you
continue to promptly renew the subscription fee in accordance with the existing price schedule.
You'll
still need to pay all relevant subscription fees up to the day of termination.
14. Subscription Benefits :
Depending on your
geographic location and use of our services, you may be able to take advantage of value added
services
that Entries AI may introduce from time to time which might incur an additional fee. All such fee
details shall be notified when you sign up for those services.
15. Taxes :
You are solely
responsible for paying all duties, taxes, services charges, GST and any other statutory dues
associated
with the use of our services wherever levied which includes withholding tax if it applicable. We
may
collect your geographical location information to determine the state/country you reside in, and
may be
used for tax residency purposes.
16. Prompt Payments :
Prompt payments
are essential in order to continue and access our services. To avoid delay or missed payment
please
ensure you have selected the auto renewal commands. If there is a payment due we would immediately
suspend any and all services to your subscription until full payment is made, where we will not be
liable for any loss occurred during the suspended period.
17. Refund Policy :
The subscription
fee is non-refundable under any circumstances. We reserve the right to recover any outstanding
subscription fees or statutory dues that is payable by you through legal recourse.
18. Privacy :
We respect your
privacy and take data protection seriously. We only use your data to improvise/optimise our
services
that is provided to you. We never sell your data to any third parties and the rest you can be
assured.
Our privacy policy and cookies policy forms a part and parcel of these EUTC's and in detail
describes
Entries AI protocol in handling personal data.
19. Use of Data :
When you enter or
upload your data into our services, we don't own that data but its implied that you grant us
a licence
to use, copy, transmit, store, analyse, and back up all data you submit to us through our
services,
including personal data of yourself and others, for using our services; allow us to improve,
develop and
protect our services; create new services; communicate with you about your subscription; and send
you
information we consider that may be of interest to you based on your marketing preferences.
20. Anonymised Statistical Data :
When you use our
services, we may create anonymised statistical data from your data and through you usage of our
services, including through aggregation. Once anonymised, we may use it for our own internal
purposes,
such as to provide and improve our services, to develop new services or product offerings, to
identify
business trends, and for other uses and to communicate to you.
21. Data Breach Notifications :
If we find there
is an incidence of unauthorised / suspicious access to your personal data in our system, we will
immediately notify you at the soonest and may report you with the summary about what had happened
with
respect to the unauthorised access of data nature and location of your affected contacts.
It's your sole
discretion to value the data infringed and consider whether this incident needs be reported to
such
contact /or to a relevant authority.
22. Confidentiality :
By reason of this
terms, and while availing our services you may share certain confidential information with us, and
you
may also become aware of certain confidential information and materials about us while using our
services, that is confidential and invaluable to Entries AI, where its value could be impaired if
such
information were disclosed to third parties. As we take reasonable precautions to protect your
confidential information and we expect that you shall also do the same for ours. Both parties
agree to
take reasonable steps to protect and limit the each other's confidential information from
being accessed
by unauthorised individuals. With prior notice Entries AI may share a portion of confidential
information with legal or regulatory authorities to the limited extent required if ordered to do
so.
Notwithstanding
the foregoing, "Confidential Information" shall not include:
a.
Information previously known which can be supported by proof,
b. Information which is or becomes publicly known through no act or omission,
c. Information which has been independently developed by one party without reference to
Confidential Information of the other which can be proved through proper documentation,
d. Information received from a third party under no confidentiality obligation with evidence
proof.
23. Security Safeguards :
We take security
aspect seriously! To help protect our services and your data, we have implemented latest
generation
security features in our system such as firewalls, encryption and multi-factor authentication.
We have
adequately invested in technical, physical and administrative level to protect your data and to
keep
data safe and secure. Though we have taken steps to safeguard your data, the fact is - no method
of
electronic storage is completely safe and we cannot guarantee absolute security. We may notify you
if we
have reason to believe that someone has accessed (or may be able to access) your account without
authorisation and we may also restrict access to certain parts of our services until you verify
that
access was by an authorised user.
24. Account Security Features :
We may introduce
new security features at regular intervals to make your account more secure, such migrating to
updated
versions, and multi-factor authentication. Depending on the geographical locality or on what
services
you are using, we may require you to adopt and learn the use of these security features.
Generally, we
have made the use of security features optional, hence you are responsible (meaning we're not
liable)
for any loss or consequences to you for not using those features. We strongly encourage you to use
all
options of security features provided in good in good faith.
25. Your obligation to Data Security :
You shall keep
your login details secure, and will not let any other person use them. If you realise there's
been any
unauthorised use of your password or any breach of security to your account or email address
linked to
your account, you need to let us know immediately.
26. Maintenance, Downtime and Support :
We have state of
art systems and backup servers at different regions with expert support team where we really try
to
minimise any downtime. We frequently release new updates, modifications and enhancements to our
services
and in some cases discontinue old features. We strive to maintain the availability of our
services, and
online support on a 24X7 basis. If you have any issues in connecting to our services, we have
support
articles and FAQ's available in our Entries AI support website that should help you in most
situations.
If the issue still persists and you need help, you can contact our support team by scrolling to
the
bottom of Entries AI support website. In certain circumstances, we need to analyse, test and
maintain
our systems to optimise our services, and this may require a period of downtime. We shall plan
that such
maintenance is being undertaken during holidays to minimise downtime and inconvenience and,
we'll
attempt to notify you in advance but can't guarantee it.
27. Access Issues & Data Backup :
At time you may
face access issues and could experience data loss, so we leave it to your best judgment to back up
your
data which might be important. You are the best judge to understand how your internet signal works
–
thereof you might not be able to access our services and your data. This may happen for any number
of
reasons, at any time. Data loss is an unavoidable risk when using any technology. You're
responsible for
maintaining back-up copies of your data entered into our services.
28. No Compensation for Data Loss :
Whatever may be
the cause of any downtime, access issues or data loss, we will not be liable to compensate anyone
for
any reasons whatsoever and your only recourse is to discontinue using our services.
29. Apps and Third-Party Products :
To make Entries
AI's service experience more pleasant and enriching, Entries AI in future may include apps
and other
services made available by our trusted partners on recognised app platform. Along with the use of
our
services, you may use data, services and apps from other companies (third-party products). Any
third
party providing their product is a provider and is independent of us, so be aware that a provider
may
also charge you fees in addition to what you pay us.
We may also
introduce our third party products on a trial basis at a discounted price as per the terms and
conditions. Occasionally, we may offer you a new product and/or service free of cost and in a time
bound
manner as a promotional offer. We have all rights to declare and issue discount and withdraw the
same
without assigning any reasons.
30. Third Party Product - Terms & Conditions :
Third-party
products are subject to the terms and conditions and privacy notices set by their providers. These
include important things like pricing, refund policies, and how the provider will use your data
that you
make available to them. Ensure to read and accept to their terms and conditions and understand
their
approach before you connect to them. The descriptions of third-party products that we publish,
with any
associated links, is given to us by the providers. While we make reasonable efforts to check the
accuracy of the descriptions, the providers are solely responsible for any representations
contained in
those descriptions. We don't endorse or assume any responsibility for third-party products.
31. Default by Subscriber :
You are
considered to have committed a serious default if you attempt/do anything below mentioned which
will
lead to immediate termination of our services:-
a.
Information previously known which can be supported by proof,
b. Information which is or becomes publicly known through no act or omission,
c. Information which has been independently developed by one party without reference to
Confidential Information of the other which can be proved through proper documentation,
d. Information received from a third party under no confidentiality obligation with evidence
proof.
32. Termination :
You may terminate
subscription by giving one (1) month written notice to Entries AI. Upon such termination, you
shall not
be entitled to any refund of subscription fees (if any) and you agree to immediately cease all use
of
the services provided by Entries AI.
Entries AI may
terminate this contract under following situation:
a. without
assigning any cause, but after giving one (1) month written notice to you; or
b. forthwith without any reason, in the event of breach of Entries AI's Intellectual
Property
Rights (or) occurrence of any event mentioned in (Clause - 32);
c. if the subscriber fails to pay the subscription fees;
d. if the subscriber becomes insolvent or goes into liquidation and has a official receiver
appointed by the court to manage any of its assets subject to insolvency;
33. Retention of Data :
Upon the
termination of subscription, any and all data provided by you to Entries AI is archived and will
be no
longer available in the system. Entries AI shall retain subscriber's data for a certain
period of time
consistent with our data retention policy to comply statutory obligations. You can contact us to
have
your data removed completely after reasonable time and the same will be considered by Entries AI
as per
policies prevailing at that time.
34. Indemnification :
You shall
indemnify us against all losses, costs (including legal costs), expenses, demands or liability
that we
incur arising out of, or in connection with, a third-party claim against us relating to your use
of our
services or any third-party product (except to the extent we were at fault wilfully which can be
evidenced by proof).
35. Disclaimer of Liability :
Entries AI shall
not be liable to you or any other person regardless of the cause for any errors, inaccuracies or
omissions of the services or information for any delay or interruption in services thereof to you,
or
for any claims or losses arising there from. Entries AI hereby express or impliedly disclaims all
liability for losses or damages of any kind whether direct or indirect, consequential,
compensatory,
actual, punitive, special, incidental or exemplary, arising out of the use of the services/third
party
products or any information obtained through the services.
36. Limitation of Liability :
Other than
liability that we can't exclude or limit by law, our liability to you in connection with our
services or
these terms, in contract, tort (including negligence) or otherwise, is limited. We have no
liability
arising from your use of our services for any loss of revenue or profit, loss of goodwill, loss of
customers, loss of capital, loss of anticipated savings, legal, tax or accounting compliance
issues,
damage to reputation, loss in connection with any other contract, or indirect, consequential,
incidental, punitive, exemplary or special loss, damage or expense.
Our total
liability to you in any circumstances is limited to the total amount you paid us for your
subscription
in the twelve (12) months immediately preceding the date on which the claim giving rise to the
liability
arose.
37. Export Limitations :
You must not use
our services in violation of any export or trade embargo laws that apply to you.
38. Force Majeure :
Neither you (or)
Entries AI shall be liable for delay or failure to perform of any of the acts required by these
terms
when such delay or failure arises from Force Majeure event. The time for performance of any act
delayed
by such Force Majeure event may be postponed for a period equal to the period of the delay.
However,
either party shall be at liberty to terminate these terms forthwith, in case the Force Majeure
event
continues for more than a period of one (1) month.
39. Assignment :
You shall not
assign any of these terms or any of your rights hereunder without the prior written consent of
Entries
AI. Entries AI may assign all or any of its rights and obligations under these terms, without
seeking
your consent or a surviving entity, in the case of merger or sale of all or substantially any of
the
assets of Entries AI.
40. Governing Law and Jurisdiction :
These terms shall be construed and governed in accordance with the Indian Laws and submits to the
exclusive jurisdiction of Bengaluru courts in respect of all legal proceedings which may arise in
any
way whatsoever out of these EUTCs.
41. Notices :
Any notice you send to Entries AI must be sent to support@entriesone.com Any notices we send to you
will
be sent to the email address you have provided us through your subscription.
42. Amendments :
We reserves the
right to modify, amend or substitute these terms, from time to time with prior notice to you and
it
shall to be effective and binding on you. In the event, if you does not agree to the new terms and
conditions made by us, after making payment of outstanding dues (if any) you will have the right
to
terminate these terms, by written notice or email.
43. Wavier :
If any provision
of these terms is found to be unenforceable or invalid, that provision will be limited or
eliminated to
the minimum extent necessary so that other terms will otherwise remain in full force and effect
and
enforceable. The failure of Entries AI to exercise in any respect any right provided for herein
will not
be deemed a waiver of any further rights hereunder.
44. Independent Party :
No agency,
partnership, joint venture, or employment is created as a result of these EUTC's in any
respect
whatsoever.
45. Survival :
Upon termination
or expiry of this contract all other terms ceases expect for continuing provisions Limitation of
Liability, Warranty, Indemnification, Intellectual Property Rights, Ownership, Confidentiality and
the
obligation to make payments, shall apply without limitation notwithstanding the termination or
expiry of
this contract for any reason whatsoever.
46. Headings :
Headings are used
convenience only and does not construe any other meaning or intent.
For any questions
pertaining to these EUTC's, contact the designated office either by mail/registered post: